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Start your training journey with a free discovery call! Talk to the trainer to determine what your best starting point may be for your pup!
Frequently Asked Questions
Q:
Do you offer guarantees with your services?
100 Degree does not offer any guarantees with any services provided. Dogs are individuals and as such can be unpredictable. It is impossible to guarantee a change in behavior or a permanent change in behavior when you are working with animals.
What 100 Degree Training can guarantee is that the information and training provided will change the way you and your pup communicate and live together.
Q:
What does the private training process look like?
Every training package begins with an initial consultation during which you and your trainer will go over the assessment that you filled out beforehand with your pup's information. You and your trainer will talk about your goals and create milestones to work towards.
During the consultation your trainer will go over the various resources available to you with your package. You will learn how to access the video library, office hours, and your tailor made training plan.
Once you and your trainer have created a training plan that works for your pup and your schedule you will receive regular text reminders to ensure you are on track. You will also have access to your trainer 5 days of the week, through text, with any questions or concerns that you may have.
During your training package you will be able to attend the weekly scheduled office hours that you can use to ask any questions you may have.
If necessary, you also have the option to add-on virtual support sessions to be used during your package.
Q:
What is your cancellation policy?
Group Classes: Cancellations prior to seven (7) days before the first class will be charged a $25 processing fee. There are no refunds for cancellations less than seven (7) days prior to the start of class. There are no refunds for missed classes or non-attendance (except in the case of a medical or family emergency).
Private Lessons: To maintain a high quality of service we are unable to reschedule or offer a refund for sessions cancelled within a 48 hour period of the initial appointment time. No refunds or credits will be offered for appointments that are missed without prior warning.
In the unlikely case of trainer cancellation, the appointments will be rescheduled for a later time.
Q:
Should my dog start with group classes or private lessons?
Booking a discovery call will allow you to talk to the trainer and determine which option is best to start with your pup. If you are working through reactivity with your pup ask about our private lessons or ask if our scent work class may be appropriate for your dog!
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100 Degree Training offers private virtual dog training lessons that work with your schedule and offer daily support to you and your pup.
100 Degree Training is dedicated to creating training plans to take into account you and your pups physical and emotional well-being.
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